Terms & Privacy

Terms of service

By placing an order you accept these terms.

• All prices are in euros (EUR). Payment is collected in full at checkout, including for pre-orders.
• The price shown is the total price, VAT included. Customers outside the EU may need to pay importing fees.
• Delivery timing is an estimate. For info on delays and cancellations please see how pre-orders work.
• Product photos are as accurate as we can make them; small variations in colour and lace placement are part of small-batch production.
• EU consumers have a statutory 14-day right of withdrawal on distance purchases; our return policy implements this.

Privacy policy

We collect only what the shop needs to run:

• Orders: name, shipping address, email and phone number — used to fulfil and ship your order, kept for accounting as required by law.
• Accounts: your email and order history, so you can track orders. You may request deletion at any time.
• Payments: processed entirely by Stripe; we never see or store card numbers.
• Notification list: if you ask to be notified about availability, we store your email for that purpose only.
• Analytics: anonymous counts of pages viewed and orders placed, so we know what to make next. No cookies, no tracking between visits.

We do not sell or share personal data with third parties beyond the service providers needed to run the store (Stripe for payments, Google Firebase for hosting and data storage, and postal carriers for delivery).

The data controller is the company named in the footer. To access, correct or delete your data, email azothlolita@gmail.com.